Terms of Service
Effective Date: 08/07/2025
Welcome to Welcome to Divine Drapes online Store. These Terms of Service govern your use of our website and services. By accessing or purchasing from our store, you agree to the terms outlined below.
1. Use of Website
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You agree to use this website for lawful purposes only. You may not use our site or products to violate any laws, infringe on the rights of others, or for fraudulent purposes.
2. Product Information
We make every effort to display product information, images, and availability as accurately as possible. However, we do not guarantee that descriptions, pricing, or other content is error-free.
3. Orders
We reserve the right to refuse or cancel any order for any reason, including errors in pricing or availability, or if we suspect fraud or misuse.
4. Shipping
Shipping times and costs vary depending on your location and selected shipping method. Once an order has shipped, we are not responsible for delays caused by carriers or customs.
5. Return & Refund Policy
Returns:
We accept returns within 30 days of delivery for unused, unwashed items in original condition. To initiate a return, please contact us at Orders@divinedrapes.com with your order number and reason for return.
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Buyer is responsible for return shipping unless the item was incorrect or damaged.
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Once we receive and inspect the return, we will notify you about the approval or rejection of your refund.
Refunds:
If approved, your refund will be processed to your original payment method within 5–10 business days. If your refund is delayed, please check with your bank or credit card company first.
Non-refundable items include:
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Final sale or clearance items
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Custom or personalized orders
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Digital/downloadable products
6. Cancellations
Orders may be canceled within 12 hours of purchase if they have not yet been shipped. Once shipped, orders cannot be canceled.
7. Intellectual Property
All content on this site, including text, images, logos, and designs, is the property of Divine Drapes LLC and may not be used without permission.
8. Limitation of Liability
We are not liable for any damages arising from the use or misuse of our products or services. Our liability is limited to the purchase price of the item.
9. Changes to Terms
We reserve the right to update these terms at any time. Changes will be posted on this page with an updated effective date.
10. Contact
For any questions about these Terms or our policies, you can contact us at:
Divinedrapes@divinedrapes.com or call us at (212) 655-7513